Within 2-3 business days
Frequently Asked Questions
When will my order ship?
Is shipping included?
Free standard shipping within mainland USA is included free of charge
How do I track my order?
Your tracking details will be loaded to your order via Shopify. Shipping notifications will sent to your email address. The tracking number can be accessed via this email. If you click on the tracking number, the relevant courier will provide updates and expected delivery date. If you are having issues accessing your tracking number, please contact us at firstname.lastname@example.org
Will I be charged sales tax?
Sales tax will apply and will vary by state and are subject to change. Please enter your shipping address at checkout to determine the sales tax amount.
Can I cancel my order?
Please contact us within 30 minutes of placing your order at email@example.com to process a cancellation. We will try our best to cancel the shipment with our warehouse, but it is not guaranteed.
If we are unable to process the cancellation in time, we will send you a prepaid returns label for when you receive your order.
What is your returns policy?
We always aim to ensure our customers love our products, but if you are unsatisfied with your purchase for any reason, we are happy to accept returns of the products in their original condition within 30 days of delivery.
Delivery is defined as the date the shipment was marked delivered by the carrier's tracking number.
How will my refund be processed?
Returns will be refunded in the original method of payment within 14 days of receipt of the return.
If a discount was applied at purchase, that discount will be proportionally applied to the credit.
If a payment was made using a gift card along with another form of payment, the refund will be first applied back onto the gift card. Any remaining credit will be applied to the secondary form of payment.